• How to make a booking ?
  • Please fill the reservation form available on each hotel or services. Some fields are required to fill in such as: Name, Email Address, Country, Check-in Date, Check-out Date, Number of Adults, Room Types, and Room Category.
  • Try to describe us your special request or any requirements on the "description" box available on the form.
  • Please double check your email address carefully before submitting your request. If your email bounces back, we will not be able to reply to you.
     
• How long does it take to get the reply ?
• We will reply all your request / reservations as soon as possible.
   
• How to pay the hotel reservation ?
• We will need your credit card details once the reservation is confirmed.
• Your credit card will be used as a guarantee and will be charged if there is any cancellation within certain period of cancellation policy.
• All payment will be collected upon arrival in Bali except for reservation beyond Bali.
  
• We do accept cash / travellers cheque / Visa / Master Card / Amex.
   
• What does it include on the special internet rates ?
• Special internet rates are including 21% tax and service charges.
• Breakfast is include in some hotels (please read carefully).
• Free arrival transfer will be provided for a minimum 5 nights stay at hotel located in Kuta / Legian / Seminyak / Sanur / Nusa Dua / Jimbaran.
   
• How to cancel the reservation ?
• Please just email us the previous correspondence and change the subject with "cancellation for hotel name"

If you have any questions, please click here to fill out contact form.